What if you could avoid using paper, and make the manual really deliver added value? I spent some time playing with iBooks author, a manual in Word format about an IT application, and Adobe Captivate software demo’s, to see if this could be a valuable alternative. Entire forests disappeared because of it, the added value of it is uncertain. Some say it is necessary, others say that they are never used, but most students want “a manual”. If you are in the training and learning business, you know that course material always has been the subject of many discussions.
